House of Harley-Davidson® E-Commerce FAQ
Welcome to the House of Harley-Davidson® E-Commerce FAQ! Below, we've compiled answers to the questions you might have about our E-Commerce site. If you can't find the information you're looking for, feel free to contact our Customer Support team for assistance.
What are your customer service hours?
Monday - Friday 10 AM - 4 PM
What products can I buy through E-Commerce?
You can shop for a diverse selection of Harley-Davidson® merchandise, including apparel, riding gear, accessories, and parts. Please note that the availability of products may vary.
How do I place an order?
Placing an order is easy! Simply browse our online catalog, select the items you want to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information.
Can I track my order?
Yes, you can! Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery.
What payment methods are accepted?
We accept various payment methods, including major credit and debit cards. Please check our website for the most up-to-date information on accepted payment options.
Is international shipping available?
Yes; however, some restrictions apply. Don't hesitate to contact our Customer Support team for assistance with international orders.
Can I return or exchange items purchased online?
Yes, we have a return and exchange policy for items purchased through our E-Commerce platform. Please review our returns policy on our website for detailed information on the process and any applicable conditions.
Are E-Commerce prices the same as in-store prices?
Prices for products may vary between our physical store and E-Commerce platform due to factors such as promotions and online-exclusive offers. We recommend checking the product listings for accurate pricing information.
Can I use my House of Harley-Davidson® Rewards or gift cards for E-Commerce purchases?
House of Harley gift cards and Rewards are applicable only to in-store purchases.
How can I contact customer support for E-Commerce inquiries?
For any E-Commerce-related questions or concerns, our Customer Support team is here to help. You can reach us at firstname.lastname@example.org, and we'll gladly assist you.
Thank you for choosing House of Harley-Davidson® E-Commerce for your Harley-Davidson® shopping needs. We're dedicated to providing you with a seamless online shopping experience.